OUR ADVENTURE PARTNERS

In accordance with the Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD 3/2018) and the General Data Protection Regulation (GDPR EU 2016/679), we provide you with the following information:

BASIC DATA PROTECTION INFORMATION

Controller: LA PALMA AVENTURA

Purpose:

• Respond to information requests made through the website.

• Manage, administer, and provide the services you request through the website or any other contact channel.

Legal Basis: Consent of the data subject.

Recipients: No data will be transferred to third parties except under legal obligation or if necessary to fulfill your request.

Rights: You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability.

Data Protection Officer: Sukha Strategus S.L..

WHO WILL PROCESS MY DATA?

The controller of your data is LA PALMA AVENTURA, located at Ctra. Puerto Naos A, 38769, Santa Cruz de Tenerife, Spain.

Other contact details: Phone: +34 690261589 Email: infolapalmaaventura@gmail.com Data Protection Officer: Sukha Strategus S.L.

WHAT IS THE PURPOSE OF THE PROCESSING AND ITS LEGAL BASIS?

At LA PALMA AVENTURA, we process the information provided by interested persons to manage their information requests and the services that connect them to this company.

The legal basis for processing your data is the consent you provide by accepting our privacy policy on our contact form.

The legal basis for processing when you visit our facilities is the establishment of a contractual relationship with this company, and when appropriate, depending on the services you request, the consent of the data subject or the execution of the service contract according to its terms and conditions.

We only process the personal data strictly necessary to manage or resolve your request. Please note that if you do not provide the required data, we may not be able to process your request correctly.

All collected data will be treated confidentially.

*The data provided by users will be used for statistical studies and profile analysis to provide better service through our website.

*The tool we use for advertising and commercial prospecting is SKS METRICS.

For more information, consult our Cookie Policy.

*YOUR PRIVACY POLICY SHOULD CONTAIN THIS INFORMATION ONLY IF SUCH TOOLS ARE USED ON YOUR WEBSITE. IF SUCH TOOLS EXIST, THEY MUST GUARANTEE THE SECURITY MEASURES REQUIRED BY THE GENERAL DATA PROTECTION REGULATION.

WHERE IS YOUR INFORMATION STORED?

Name and address of the managing company (Storage/Hosting): Sukha Strategus S.L.

TO WHOM WILL YOUR DATA BE TRANSFERRED?

No data will be transferred to third parties except under legal obligation, or if necessary for the fulfillment directly related to the service.

We have external service providers, all of whom have committed to comply with the applicable data protection regulations at the time of their engagement. This includes digital service providers, such as management programs or website hosting, necessary for the proper provision of our services.

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept as long as the relationship with this company is maintained, and deletion is not requested by the data subject.

PROCESSING OF MINORS' DATA

In accordance with GDPR EU 679/2016 and LOPDGDD 3/2018, only those over 14 years of age may lawfully consent to the processing of their personal data by LA PALMA AVENTURA. If the individual is under 14, parental or guardian consent will be necessary for processing, and this will only be considered lawful to the extent authorized by them.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA? AND WHERE CAN I EXERCISE MY RIGHTS?

Anyone has the right to obtain confirmation as to whether LA PALMA AVENTURA is processing personal data concerning them. Interested persons have the right to access their personal data, request rectification of inaccurate data, or request its deletion when the data is no longer necessary for the purposes it was collected. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case it will only be retained for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data, and LA PALMA AVENTURA will cease processing the data, except for compelling legitimate reasons or the exercise or defense of potential claims. To exercise your rights, you must send a communication along with your identification document to: Ctra. Puerto Naos A, 38769, Santa Cruz de Tenerife, Spain. infolapalmaaventura@gmail.com

Users may revoke their consent at any time at the following email address: infolapalmaaventura@gmail.com

Furthermore, you are informed that interested parties have the right to file a complaint with the Supervisory Authority, the Spanish Data Protection Agency.

EXERCISING YOUR RIGHTS

You can exercise the following rights:

Right of access to your personal data to know which data is being processed and the processing operations carried out with them.
Right to rectify any inaccurate personal data.
Right to delete your personal data, when possible.
Right to request the limitation of the processing of your personal data when its accuracy, legality, or necessity is doubtful, in which case we may retain them for the exercise or defense of claims.
Right to data portability, when the legal basis for the processing is the contractual relationship or consent.
Right to object to the processing of your personal data, when the legal basis for the processing is the legitimate interest. In this case, we will stop processing your data unless we have a compelling legitimate reason or for the formulation, exercise, or defense of claims.
Right to withdraw your consent at any time.

You can exercise any of these rights at any time by sending an email to infolapalmaaventura@gmail.com, stating the right you wish to exercise and your identifying data.

If you believe that we have not processed your personal data correctly, you can contact the Data Protection Officer: Sukha Strategus S.L. If you believe there has been a data protection violation, you have the right to file a complaint with the Spanish Data Protection Agency.

HOW LONG WILL WE KEEP YOUR DATA?

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, during the ongoing relationship or until the User requests their deletion.

At the time of obtaining personal data, the User will be informed about the period for which the personal data will be retained or, when that is not possible, the criteria used to determine this period.

ANNEX: GENERAL CONTRACT TERMS

These general conditions apply to all professional services provided by any franchise office of LA PALMA AVENTURA and are additional to any specific agreement signed between LA PALMA AVENTURA and the Client (the contract), which will prevail over these in case of discrepancy.

1. DESCRIPTION OF SERVICE

These General Contract Terms apply to the provision of financial, accounting, and legal services aimed at accounting, bookkeeping, auditing, tax advisory, and legal advisory offered by LA PALMA AVENTURA (hereinafter the Company) in the media it owns or operates. The use of the Company's services by the client presupposes adherence to these General Contract Terms.

These General Terms may only be modified by the Company's legal representation. The modification will always be in writing and cannot be altered by any person who does not hold the position of legal representative of the Company.

If the client has any doubts about the General Contract Terms, they can contact the phone number 690261589 and consult them via the email infolapalmaaventura@gmail.com.

2. OBJECT OF THE CONTRACT AND SERVICES

The object of the contract comprises the professional services listed in the Budget/Invoice/Contract signed between LA PALMA AVENTURA and the Client, any modification of which must be reflected in writing.

To carry out the service as effectively as possible, the Client must provide all necessary documentation in advance and within the period established by the Company. LA PALMA AVENTURA will not be responsible for the consequences arising from the client's failure to deliver the necessary documentation accurately or completely.

Service execution and delivery times are set so that the Client has sufficient time to meet their obligations within the legally established deadlines.

The decision regarding the execution, follow-up, or implementation of advice, opinions, or recommendations made by LA PALMA AVENTURA in the framework of the Services is exclusively the Client's, who adopts it under their responsibility.

Unless otherwise expressly agreed, the Services are limited exclusively to the Spanish jurisdiction and legislation. If applicable, the possible provision of any professional services, in accordance with Law 2/2007 of March 15 on professional societies, will be made as an intermediary company.

3. FEES AND EXPENSES

In the absence of a provision, the fees will be paid upon acceptance of the budget and/or the start of the services. The estimated or budgeted fee amounts are net of the Canary Islands General Indirect Tax (IGIC) and any other applicable indirect taxes, included in the invoice as separate items.

The client will bear the expenses incurred and payments made to third parties, for which the Client must have previously made the corresponding provision of funds; such expenses and payments will be duly justified. Likewise, the Client will bear the cost of services requested that are not included in the Budget.

Fees and expenses must be paid even if the operation or matter to which the Services refer is frustrated.

4. BILLING AND PAYMENTS

Payment of fees, unless otherwise agreed, will be made via a receipt-invoice that LA PALMA AVENTURA will send through the Client's Bank Entity specified in the contract. In case of returned receipts, invoices, or any payment documents, LA PALMA AVENTURA will have the authority to charge the client for any costs incurred from them, with the Client committing to pay the terms, conditions, and deadlines established by LA PALMA AVENTURA.

Non-payment of the price grants the Company the authority to disregard any other request to fulfill the obligations contracted by this contract, as well as to cancel any service that is being provided at the time of the client's non-compliance. LA PALMA AVENTURA may, with prior reliable notice, at least fifteen (15) days in advance, suspend all service provision to the Client, without the Client being able to make any claim or complaint about said suspension or damages resulting from it. During this non-payment situation, LA PALMA AVENTURA may exercise a right of retention over any Client documents prepared by the Company.

Continued non-payment will accrue for the Client the legal interest increased by two points.

5. INTELLECTUAL PROPERTY

All content displayed on the website (images, texts, graphics, technology, graphics, and logos, among others) are the property of LA PALMA AVENTURA. The rights of exploitation recognized under current regulations will not be transferred.

6. LIABILITY

LA PALMA AVENTURA is a legal entity that provides and invoices the contracted services and assumes the responsibility that may arise as detailed below.

LA PALMA AVENTURA will promptly perform the contracted services according to its best judgment and professional dedication, making the appropriate observations and remarks, and even refraining from providing the services, in accordance with the applicable professional criteria. Once the professional requirements applicable to the assigned work have been met, LA PALMA AVENTURA will be exempt from any liability towards the Client or third parties for the services provided.

The liability of LA PALMA AVENTURA to the Client, for damages caused by reasons attributable to LA PALMA AVENTURA or its professionals or employees, will be covered by a civil liability policy with a reputable insurance company and will be financially limited, except in cases of fraud, to three (3) times the amount of the professional fees paid by the Client in one year, according to the figures of the budget/contract signed for the provision of that service, or in the case of other punctual services requested by the client, to three (3) times the amount of the professional fees listed in said budgets.

In the event that the CLIENT suffers direct or indirect damages that could originate from the advice provided, LA PALMA AVENTURA will not be responsible for them; it will be exempt from all liability.

Under no circumstances will LA PALMA AVENTURA be liable for damages arising, or caused, in whole or in part, as a result of the falseness, concealment, or any other conduct of the Client that is fraudulent or negligent, or not carried out according to the principles of good faith, or for breaches that occur for reasons beyond the reasonable control of LA PALMA AVENTURA. Nor will it be liable for the consequences that may arise from the Client providing inaccurate, untrue, or incomplete information or documentation.

LA PALMA AVENTURA will never be liable for the actions of the Client or third parties, before or after the completion of the assigned work, or at any other time unrelated to LA PALMA AVENTURA, nor will it be presumed in any way that it agrees with the Client's actions unless expressly stated otherwise.

7. CANCELLATION TERMS

The Client may terminate this contract by providing written notice, at least two (2) months in advance of the date on which they wish to end the contracted services. Once this notice period has been met, the contract will be terminated without any compensation.

Subject to compliance with the professional or ethical regulations governing its activity, LA PALMA AVENTURA may terminate the provision of ongoing Services (or refuse to manage one or more specific matters) at any time, with reasonable notice, for reasons of loss of trust, ethical, deontological, or any other nature.

Additionally, the contract may be automatically terminated in the event of non-payment by the client of two consecutive installments and/or other amounts owed, or if the client cannot be located by LA PALMA AVENTURA.

Upon termination of the contract, if the Client maintains any type of address (social, fiscal, etc.) at the address of LA PALMA AVENTURA, they agree to change it within a maximum period of fifteen (15) days, exempting LA PALMA AVENTURA from any responsibility in the receipt, notification, or delivery of possible communications received.

8. CONFIDENTIALITY

By signing this Agreement, THE CLIENT freely and voluntarily assumes a DUTY OF CONFIDENTIALITY regarding the information they have accessed from THE COMPANY, affecting the mentioned DUTY OF CONFIDENTIALITY to all data they become aware of (or have become aware of prior to this Agreement), whether it is commercial, organizational, process-related, know-how, methods of operation, technical, advertising, accounting (or any other matters related to the company's activity), regardless of the medium or support used by THE COMPANY to provide the information to THE CLIENT.

The DUTY OF CONFIDENTIALITY also includes specific or general information related to the analyses, projects, or studies of the COMPANY, its relationships with suppliers or clients, the business conducted or future business, commercial or industrial data, know-how, or any other type of information related to the company's business or finances or any other matter.

The following information is excluded from the DUTY OF CONFIDENTIALITY established in this Clause:

Information that was public domain prior to this Agreement (provided that this circumstance did not occur due to a breach of the DUTY OF CONFIDENTIALITY attributable to the employee).
Information explicitly exempted from this DUTY OF CONFIDENTIALITY by THE COMPANY.
Information requested, lawfully, by a Judicial or Administrative Authority.

THE CLIENT agrees to keep the confidential information secret, not to use it, and in the manner established by THE COMPANY, not to disclose, inform, or communicate it to third parties, and to prevent its use, publication, or revelation unless there is prior authorization from THE COMPANY.

9. DATA PROTECTION

In accordance with the Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPD-GDD 3/2018) and the General Data Protection Regulation (GDPR EU 2016/679), we inform you that any personal data that may be included in this document, or all those that may be collected, will be included in the files owned by LA PALMA AVENTURA. They may be communicated to third parties for the provision of the agreed service. The processing of such data is aimed at establishing the contractual relationship with this Company. The legitimization is carried out through the consent of the interested party. You may exercise your rights of access, rectification, opposition, limitation, portability, and deletion under the terms provided in the current legislation, by contacting LA PALMA AVENTURA at the email address: infolapalmaaventura@gmail.com

You can consult the additional and detailed information on Data Protection by visiting our website: www.lapalmaaventura.com, under the Privacy Policy section.

The Client authorizes LA PALMA AVENTURA to keep a copy of any information and documentation provided by them on the occasion of the provision of the Services for as long as it deems appropriate, subject to LA PALMA AVENTURA's duty of confidentiality.

LA PALMA AVENTURA does not assume any obligation to keep such copies for a specific period of time and may destroy its files without requiring any authorization.

We inform you that you have the right to withdraw the consent given at any time, by directing your request to the company at the email address: legal@skstrategus.com

10. DISPUTE RESOLUTION

This contract is governed by the express agreement of the parties, provided it does not conflict with Law 7/1998, of April 13, on general contracting conditions. Supplementarily, the Civil Code will govern and, failing that, the applicable customs and practices.

Any conflict that arises and is based on this contract, in the interpretation of the conditions of this contract, will seek resolution through mediation, which will be resolved in Santa Cruz de Tenerife.

For issues that may arise regarding the interpretation of compliance with this contract, which cannot be resolved through mediation, the parties, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts of Santa Cruz de Tenerife.